We at Time To Skillup are committed to providing high-quality educational content and ensuring customer satisfaction. Our refund policy is designed to be fair and transparent, outlining the circumstances under which refunds may be issued for our online courses and digital skill programs.
Eligibility for Refund:
Refunds will be considered within [X days/weeks] from the date of purchase.
To be eligible for a refund, the course or program must not have been fully completed or accessed beyond a specified percentage (e.g., 20%) of its total content.
Refund requests must be made in writing to contact@timetoskillup.com and include the reason for the refund request, along with any supporting documentation.
Non-Refundable Items:
Certain products or services may not be eligible for refunds, such as downloadable digital products or courses that have been substantially accessed or completed.
Membership fees or subscriptions may not be refundable after a specified period, as outlined in the terms of the membership agreement.
Refund Process:
Once a refund request is received and approved, refunds will be processed within 5 days to the original method of payment.
Any fees associated with processing the refund (such as transaction fees) may be deducted from the refund amount.
Exceptions:
In exceptional circumstances, such as technical issues or course quality concerns, we reserve the right to issue refunds outside of the standard refund policy.
Refunds may also be granted at our discretion for reasons not explicitly stated in this policy.
Contact Information:
For refund inquiries or assistance, please contact our customer support team at contact@timetoskillup.com or
Policy Revisions:
We reserve the right to update or revise this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By purchasing our courses or digital skill programs, you acknowledge that you have read and agree to abide by the terms of this refund policy.
Time To Skillup reserves the right to interpret and enforce this refund policy at its sole discretion.